Overview
The Stripe integration enables expense reimbursement processing and corporate card transaction reconciliation. Pay employees directly via Stripe when expense reports are approved, and automatically match Stripe Issuing card transactions to expenses.Key Features
Prerequisites
- Stripe account (with Stripe Connect or Issuing if applicable)
- Smartbills Business plan or higher
- Stripe account admin access
Setup
1
Open the Apps Marketplace
In Smartbills, go to Settings > Apps and search for Stripe.
2
Connect Your Account
Click Connect and sign in to your Stripe account. Authorize Smartbills to create payouts and read transactions.
3
Configure Payouts
Set default payout method (ACH, wire, or instant) and currency preferences.
4
Map Card Programs
If using Stripe Issuing, map card programs and cardholders to Smartbills employees.
Configuration
Payout Methods
Automatic Reimbursement
Configure automatic reimbursement for approved reports:- Report is approved by manager
- Smartbills initiates payout via Stripe
- Employee receives funds in their linked bank account
- Reimbursement status updates automatically in Smartbills
Stripe Issuing (Corporate Cards)
If you use Stripe Issuing for corporate cards:Reimbursement Rules
Data Sync
Troubleshooting
Payout failed
Payout failed
Check the error details in Settings > Apps > Stripe > Payout History. Common causes include insufficient Stripe balance, invalid bank account, or compliance holds.
Card transactions not importing
Card transactions not importing
Verify that Stripe Issuing webhooks are configured. Check the webhook endpoint status in your Stripe Dashboard.
Connection expired
Connection expired
Stripe OAuth connections may need re-authorization. Click Reconnect in the integration settings.
Currency not supported
Currency not supported
Verify the payout currency is enabled in your Stripe account settings. Stripe supports payouts in the settlement currencies configured on your account.
Duplicate payouts
Duplicate payouts
Check the payout history for duplicate entries. Disable automatic reimbursement if you are also processing payouts manually.