Overview
Creating a Smartbills account is quick and easy. You can sign up using the web application, iOS app, or Android app. This guide will walk you through the process on each platform.Free to start: No credit card required. Start with our free plan and upgrade when you’re ready.
Web Application
Step 1: Navigate to the Sign-Up Page
- Open your web browser
- Go to app.smartbills.io/register
- You’ll see the registration form
Step 2: Enter Your Information
Fill in the required fields:- Email Address: Enter your work or personal email
- Password: Create a strong password (min. 8 characters)
- First Name: Your first name
- Last Name: Your last name
Step 3: Accept Terms and Conditions
- Review the Terms of Service
- Review the Privacy Policy
- Check the box to accept both
Step 4: Complete Sign-Up
- Click the Create Account button
- You’ll receive a verification email
- Check your inbox for an email from Smartbills
- Click the verification link in the email
Step 5: Complete Your Profile
After verifying your email:- You’ll be redirected to your dashboard
- Complete your profile setup:
- Add a profile photo (optional)
- Set your timezone
- Choose your preferred currency
- Set your language preference
Congratulations! Your Smartbills account is now active.
Mobile App (iOS)
Step 1: Download the App
- Open the App Store on your iPhone or iPad
- Search for “Smartbills”
- Tap Get to download
- Install the app
Step 2: Open the App
- Tap the Smartbills icon to launch the app
- On the welcome screen, tap Sign Up
Step 3: Create Your Account
- Email Sign-Up
- Apple Sign-In
- Google Sign-In
- Tap Sign up with Email
- Enter your email address
- Create a password
- Enter your first and last name
- Tap Create Account
Step 4: Verify Your Email
- Check your email inbox
- Open the verification email from Smartbills
- Tap the verification link
- You’ll be redirected back to the app
Step 5: Set Up Permissions
The app will request permissions for:- Camera: To scan receipts
- Photo Library: To upload existing photos
- Notifications: To receive updates
- Location (optional): For GPS-tagged expenses
Mobile App (Android)
Step 1: Download the App
- Open Google Play Store on your Android device
- Search for “Smartbills”
- Tap Install
- Wait for the app to download and install
Step 2: Open the App
- Tap Open from the Play Store, or
- Find the Smartbills icon on your home screen
- Tap to launch the app
Step 3: Create Your Account
- Email Sign-Up
- Google Sign-In
- Tap Sign up with Email
- Enter your email address
- Create a strong password
- Enter your first and last name
- Tap Create Account
Step 4: Verify Your Email
- Check your email on your device
- Open the verification email from Smartbills
- Tap the Verify Email button
- You’ll be automatically redirected to the app
Step 5: Grant Permissions
Smartbills will request the following permissions:- Camera: For scanning receipts
- Storage: To save and access photos
- Notifications: For expense updates
- Location (optional): To add GPS data to expenses
Alternative Sign-Up Methods
Sign Up with Single Sign-On (SSO)
If your company uses SSO, you can sign up with your company credentials:- On the sign-up page, click Sign up with SSO
- Enter your company email domain
- You’ll be redirected to your company’s login page
- Authenticate with your company credentials
- Authorize Smartbills
- Complete your profile
SSO is available for Business and Enterprise plans. Contact your administrator if you need SSO enabled.
Sign Up via Invitation
If a colleague invited you to join their business:- Check your email for the invitation
- Click Accept Invitation in the email
- You’ll be taken to a pre-filled sign-up form
- Complete the remaining fields
- Create your password
- Click Join Business
After Sign-Up
What Happens Next?
- Welcome Email: You’ll receive a welcome email with helpful resources
- Tutorial: Complete the optional in-app tutorial
- Create a Business: Set up your first business or join an existing one
- Upload Your First Expense: Try scanning a receipt
Recommended First Steps
Complete Your Profile
Add your profile photo and preferences
Upload an Expense
Try scanning your first receipt
Create a Business
Set up your business or department
Invite Team Members
Add your colleagues to Smartbills
Troubleshooting
I didn't receive the verification email
I didn't receive the verification email
- Check your spam or junk folder
- Wait a few minutes (emails can be delayed)
- Click Resend Verification Email on the login page
- Make sure you entered the correct email address
- Add [email protected] to your contacts
The verification link doesn't work
The verification link doesn't work
Verification links expire after 24 hours. If your link has expired:
- Go to app.smartbills.io/login
- Enter your email
- Click Resend Verification Email
- Use the new link within 24 hours
I can't create an account with my email
I can't create an account with my email
This could happen if:
- An account already exists with that email
- Your email format is invalid
- Your company has SSO requirements
- Use the Forgot Password link if you already have an account
- Check your email address for typos
- Contact your IT department about SSO requirements
The mobile app won't install
The mobile app won't install
iOS:
- Ensure iOS version 14.0 or later
- Check available storage space
- Restart your device
- Update the App Store app
- Ensure Android version 8.0 or later
- Check available storage space
- Clear Google Play Store cache
- Restart your device
SSO isn't working
SSO isn't working
If you’re having trouble with SSO:
- Verify your email domain is registered
- Contact your IT administrator
- Try signing in with your company credentials
- Clear your browser cookies
- Contact support with your company name
Account Security
Tips for a Secure Account
1
Use a Strong Password
- At least 12 characters
- Mix of upper and lowercase letters
- Include numbers and symbols
- Avoid common words or personal information
2
Enable Two-Factor Authentication
Add an extra layer of security to your account. Learn how
3
Keep Email Secure
Your email is the key to your account. Use a strong password for your email too.
4
Review Login Activity
Regularly check your login history in account settings
Next Steps
Login to Your Account
Learn how to access your account
Update Your Profile
Customize your account settings
Enable 2FA
Secure your account with 2FA
Upload Your First Expense
Start tracking expenses
Need More Help?
- Live Chat: Available in the app (bottom right corner)
- Email Support: [email protected]
- Help Center: Browse more help articles
- Community: Ask questions in our forum